When your order has been dispatched, we'll send you an email with the tracking number and a link to the Australia Post website where you can track it.

When you make an order with our Same-day delivery option we don’t provide live tracking, when your order is out for delivery we'll send you an email or SMS with the expected delivery time.

Customers are responsible for ensuring that all delivery information provided to Antonimo Direct is accurate and complete before placing an order. This includes the recipient's name, delivery address, contact number, and any special delivery instructions.

We are not responsible for failed deliveries, delivery delays, or parcels delivered to an incorrect address resulting from inaccurate or incomplete information supplied by the customer.

If you discover an error in your delivery details, please contact us as soon as possible. We will make reasonable efforts to correct the information before your order is processed or dispatched

Yes. Antonimo Direct provides discreet local delivery for adult toys and intimate products across Townsville. All orders are packed in plain, discreet, non-descriptive packaging to help keep your purchase private.

Yes. Same-day delivery is available for orders placed between 6:00 am and 9:00 pm, seven days a week (Monday to Sunday) locally in Townsville.

If your address is within an eligible postcode, and your product is eligible you can select a Same-Day Delivery option at checkout when ordering between 6am and 9pm on Saturday or Sunday.

Customers are responsible for providing an accurate delivery address and any delivery instructions required.

Antonimo Direct will make reasonable efforts to follow your delivery instructions. You may also receive SMS or email delivery notifications relating to your order.

Yes. All Antonimo Direct orders are packed in plain, discreet, non-descriptive packaging.

Our packaging is designed to avoid unnecessarily identifying the contents of your order, giving you a more private way to shop for adult toys and intimate products online.

Same-day delivery is currently available to selected Townsville postcodes, including:

4810 - Townsville City, North Ward, Belgian Gardens, West End, South Townsville, Railway Estate, Castle Hill and Pallarenda.

4811 - Idalia, Cluden, Oonoonba, Wulguru, Stuart, Roseneath and Mount Stuart.

4812 - Currajong, Gulliver, Hermit Park, Hyde Park, Mundingburra, Pimlico and Rosslea.

4814 - Aitkenvale, Annandale, Cranbrook, Douglas, Garbutt, Heatley, Mount Louisa, Murray and Vincent.

4815 - Condon, Kelso and Rasmussen.

4817 - Alice River, Bohle Plains, Kirwan and Thuringowa Central.

4818 - Shaw, Mount Low, Jensen, Saunders Beach, Yabulu and surrounding northern areas.

Delivery times are estimates and can vary depending on the delivery option selected, order volume, location and circumstances outside our reasonable control.

For eligible weekend same-day orders:

• Same-Day Delivery Weekend: typically 2 hours after making an order

• Same-Day Delivery Weekday: typically expected between 5:00pm – 9:00pm

Please make sure your delivery address and instructions are accurate when placing your order.